Last year, a Texan with a master’s degree in divinity who was teaching voice models to respond to queries with appropriate levels of feeling — different tones for a user telling them their dog died versus asking for a trip itinerary — logged in to work one morning and found his dashboard empty. Scrolling to the bottom of the page for the support button, he discovered it no longer worked. That’s when he knew he had been terminated. His mind raced through possible reasons: Had he worked too much? Had his quality slipped? He knew he would never find out. “I felt cut adrift,” he says. Anxious about how he would pay his bills and care for his ailing dog, he grew depressed, then horrified. He thought about his teacher friends who couldn’t get their students to write and all the people graduating with now-worthless computer-science degrees. “The technology makes us see everything as a utility, something to be used,” he says, a category that he feels includes discarded data workers like himself. He resolved to become a chaplain, figuring that no matter what the AI future holds, people will need a fellow human to be there for them.
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By Suranjana Tewari, Asia Business correspondent。业内人士推荐新收录的资料作为进阶阅读
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